Apa Artinya Referral Code
Q: Can I track the status of my referral rewards in the OYO app?
A: Yes, you can usually track the status of your referral rewards in the OYO app. There should be a dedicated section or page that provides information on earned and redeemed OYO Rupee.
Q: How do I book a room at an OYO property?
A: Booking a room at an OYO property is simple and can be done through their website or app. Here's how:
Visit the website or app and choose your location, travel dates, and number of guests.
Filter the search results based on your preferences like price, amenities, and property type.
Select a property and choose the room type that suits your needs.
Review the room details, amenities, and cancellation policy.
Enter your guest details and make the payment.
You will receive a confirmation email with your booking details.
Q: What are the benefits under the OYO Refer and Earn program?
A: Referees receive 400 OYO Rupee credited to their OYO Rupee wallet when creating an account using a referral code and checking out. Referrers earn 400 OYO Rupee when the referee checks out, with a maximum limit of 6,000 OYO Rupee or up to 15 check-outs, usable as a discount on their next stay.
Q: Can I invite a friend from a different country in the OYO Refer and Earn program?
A: Rewards are earned only when referring friends/family in the same country. For example, if you registered with an Indian mobile number, you'll receive OYO Rupee only when your referrals also sign up with an Indian mobile number.
Q: What types of IDs are acceptable for check-in at OYO properties?
A: In India, valid photo IDs like passport, voter ID, driving license, or Aadhaar card are required for check-in. PAN cards are not accepted.
Q: How does OYO ensure the safety and security of its guests?
A: OYO implements various measures to ensure guest safety and security, including:
CCTV cameras: Most OYO properties are equipped with CCTV cameras in common areas for surveillance.
Security personnel: Many OYO hotels have trained security personnel available 24/7.
ID verification: Guests are required to show valid photo IDs during check-in for verification.
Guest support: OYO offers 24/7 customer support to address any concerns or emergencies guests may face.
Q: What amenities are typically available in OYO rooms?
A: Standard amenities offered at OYO properties include:
Some properties may offer additional amenities like swimming pools, gyms, restaurants, and parking facilities.
Q: Are there any restrictions on using the OYO Rupee earned through referrals during special promotions or peak seasons?
A: It's advisable to check the terms and conditions for any specific restrictions on using OYO Rupee during special promotions or peak seasons. In most cases, OYO Rupee should be applicable, but there could be exceptions.
Q: What are the most common complaints about OYO?
A: While OYO offers budget-friendly accommodations, some common complaints from guests include:
Discrepancies between room descriptions and actual conditions
Lack of cleanliness and hygiene in some properties
Poor customer service and responsiveness to complaints
Unprofessional behavior of staff
Difficulty in availing advertised amenities
Q: What is the OYO Refer and Earn program?
A: The OYO Refer and Earn program allow referrers to invite friends, family, and colleagues (referees) to use the OYO app. Upon the referee's first check-out, the referrer receives a referral reward.
